Support person

General

Description

You may apply for a "support person" if you need assistance in leading an active life or in coming out of an isolated existence. The support person is paid for by the municipality. You meet at home or can go to a café, the cinema or do other activities together. Your personal interests and needs play a decisive role here. The service may apply to individuals or groups.
 

Target group

Individuals and families who have a need for a support person owing to physical disability, age or social problems.

 

Criteria

The municipality will cooperate with you to determine whether you require a support person and any other services. It is you and your family’s needs that are decisive in this respect.
 

Price

The service is free of charge. Any expenses the support person has will not be charged to you.

 

Laws

• Lov om behandlingsmåten i forvaltningssaker av 10. februar 1967 Forvaltningsloven
• Lov om sosiale tjenester m.v. av 13. desember 1991 nr. 81 Sosialtjenesteloven § 4-2

Application

Guidelines

You may approach the municipality for assistance in applying for a support person, or you may ask someone else to do this on your behalf if necessary. If someone does this for you, they must have a power of attorney signed by you.
 

Attachments

You must include a power of attorney signed by you if someone is applying on your behalf.
 

Complaint

If you are not satisfied with the decision, you may appeal to the municipality within three weeks of having received the decision. Explain why you are not satisfied and why you feel that the decision should be changed. If you need advice, you may contact the municipality. If the municipality upholds its decision, the matter will be sent to the county governor who decides whether the appeal shall be accepted.
 

Duration

The municipality will consider the application at the earliest opportunity. If the matter cannot be determined within one month. you will receive written information with the reason for this. At the same time you will be informed when a decision is expected to be made.
 

Processing

The municipality will obtain the information necessary to determine the application. A decision will then be made. Normally you will receive a reason at the same time. You will always be given a reason if there are grounds to believe that you may not be satisfied with the decision. If a reason is not given, you may then contact the municipality within the time limit for any appeal.
 

Other

Updated